08:30 - 09:00

Arrival and Registration of delegates

09:00 - 09:30 

Welcome & Opening of the Congress Day

Mathieu Klein – President, Métropole Grand Nancy
Franck Leroy – President, Grand Est Region
Jean-François Beraud – President, Fédération Thermale et Climatique Francaise
Thierry Dubois - President, CNETh and European Spas Association (ESPA)
Eric Brut – Vice President, European Historic Thermal Towns Association (EHTTA)
Ion Vilcu – Director, UNWTO Affiliate Members Department
Jean-Yves Gouttebel – State Secretary for Thermalism, Member of Parliament, Assemblée Génerale

09:30 - 10:00

Nancy – New European Destination for Health, Sport and Wellness

10:00 - 11:00 

Roundtable No. 1:

The thermal heritage of the great cross-border region, a laboratory for  the European policies in favour of the spa industry?

Isabelle Grégoire - Tourism Director, Spa (Belgium)

François Werner – Member of the Board, Féderation Thermale du Grand Est (France)

Pierre Plumer - General Director, Mondorf Domain Thermal, Mondorf-les-Bains (Luxemburg) 
Victor Vogt - Vice President Eurodistrict PAMINA
Nerea Pérez - European Project Co-Ordinator, EuroCity Chaves-Verín (Portugal/Spain)

11:05 - 12:15

Roundtable No. 2:

The French international thermal observatory: lessons in economics for the thermal sector?

Claude-Eugène Bouvier – ESPA Policy Officer
Cédric Baecher - Nomadéis (France)

Stefan Szirucsek – President, Austrian Spa Association (Austria)
Dr.sc. Irena Peršic Živadinov – Director, Kvarner Region Tourist Board (Croatia)

12:15 – 13:45

Lunch Break

13:45 - 15:15 

Roundtable No. 3:

Thermal Tourism – Potential of development on a global level?

Simone Zagrodnik - Executive Director, European Historic Thermal Towns Association
Miguel Gallego – Head of Marketing, European Travel Commission, Brussels (Belgium)
Kentaro Suzuki – General Manager of Business Planning Devision, JTB Tourism Research and Consulting Co., Tokyo (Japan)

Ava Roxanne Stritt – Journalist and Content Creator (USA)

15:05 - 16:15 

Roundtable No. 4:
Is natural mineral water a universal asset for health, well-being and preventative therapies?

Dr. Xavier Marí – Medical Director, Balneario de Montanejos (Spain)
Marie-Catherine Tallot - President of the French society of thermal physiotherapy and advanced practice, member of World Federation of Hydrology and Climatology
Alessandro Pasquale – President, Natural Mineral Waters of Europe, Brussels (Belgium)
Dr. Marcus Coplin – Medical Director, The Springs Resort (Pagosa, Colorado/ USA)

16:15 - 16:45

Coffee Break 

16:45 - 17:45 

Roundtable No. 5:

What are the new environmental challenges of the thermal industry: energy management, sustainable development and quality of life?

Csilla Mezösi - Secretary General, European Spa Association (ESPA)
Karl-Cela Hrólfur - Basalt Architects, The Retreat at Blue Lagoon (Reykjavik, Iceland)
Gisele Kanny - Professor of Internal Medicine, Medical Hydrology and Climatology (France)
Iztok Altbauer - President, Slovenian Spa Association

17:45

18:15

End of Programme